Archives: FAQs

What if my passport has expired?

To apply for a visa to Vietnam, your passport must have at least 6 month’s validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems at the airport.

Do I need a photo and if so, what is its size?

Yes, you do. However, photos are required upon arrival Vietnam’s airports only, so please remember to bring at least 2 photos of standard passport size (04*06 cm). Note: If you do not have time to prepare those photos before your departure, you can also get them taken at a Vietnamese airport for 2 USD or less per photo.

Do you require a scan of my passport scan?

In most cases, a passport scan is not required for an online visa application. However, if the Immigration office wishes to verify the information you provide, you are required to send them a scan copy of your passport. In such cases, we will notify you by email immediately.

Landing sign whether land port entry?

Yes, visa on arrival is NOT VALID for OVERLAND ENTRY. The three international airports in Vietnam that you can receive your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang). Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.

What does the approval letter look like?

A sample of what the approval letter looks like can be found Visa letter here.

How do I receive my visa approval letter?

A colored scanned copy of the approval letter will be sent to you by email, so please make sure that you have provided us with the correct email address. You can also request a copy by fax. In this case, please provide us with your fax number and email it [email protected] Note: the approval letter is in PDF format, so please make sure you have the latest version of Adobe Acrobat reader in order to open the file.

How long does it takes to get the approval letter?

Normally, the approval letter is processed within two (2) business days (excluding Saturday, Sunday and National Holidays). In urgent cases, your visa request can be processed within 1-8 working hours (excluding weekends and weekday evenings). With the Urgent service option you can get your approval letter soonest with 1 to 8 working hours of application and making payment. Morning request: If you submit your application and pay the fee by 8.00 AM Vietnamese time 1 working hour: Approval letter will be sent by 9:00 AM 4 working hours: Approval letter will be sent by 12:00 PM…

What is the “approval letter”?

The “Visa approval letter” is a letter issued by Vietnam Immigration Department that allows you to enter and exit Vietnam for a given time period. With the approval letter, you can pick up your visa upon arrival at one of the three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang). At the airport, the corresponding authority will verify the details on the approval letter based on your passport and travel documents. As long as you make sure you input the correct details when applying, you will surely be granted entry upon…

Is the “visa on arrival” legitimate?

Yes it is. visa-on-arrival is an alternative way to get your visa to Vietnam. Also the IATA (International Air Traffic Association) has recognized visa on arrival. Check out the visa information sections on the following airline websites: Sky team, Oneworld and Star Alliance. Other governments also recognize visa on arrival as a legitimate travel document, such as the U.S. Department of State & the British Embassy in Hanoi: “In order to enter Vietnam, you will need a valid passport with at least six months validity remaining and a Vietnamese visa, a visa exemption document, or…

What is visa on arrival?

This is one of, if not, the quickest and cheapest way to get your visa for Vietnam. You just need to fill in our “Online Application Form“, pay the service fee, get your “Visa approval letter” within 2 working days and pick up your visa at your destination airport (Hanoi , Ho Chi Minh city, Da Nang City, Nha Trang City airport) After we obtain the approval letter for you, we will forward you a copy by email or fax. Copies of the same document will be forwarded on your behalf to Vietnam Immigration checkpoints…

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