What is the soonest I can get my visa letter?
With the Urgent service option you can get your approval letter soonest with 1 to 3 working hours of application and making payment.
Morning request: If you submit your application and pay the fee by 8.00 AM Vietnamese time
- 1 working hour: Approval letter will be sent by 9:00 AM
- 4 working hours: Approval letter will be sent by 12:00 PM
- 1 working day: Approval letter will be sent by 6:00 PM
Noon request: If you submit your application and pay the fee by 2.00 PM, Vietnamese time
- 1 working hour: Approval letter will be sent by 3:00 PM
- 4 working hours: Approval letter will be sent by 6:00 PM
- 1 working day: Approval letter will be sent by 12:00 PM following business days
Note: (Working hours: Morning 8:30 – 16:30 from Monday to Friday, GMT+7) Any application submitted after 3:00 PM on weekday or any time during weekend will be processed the following business days.
Can it be guaranteed?
In most cases, there is NO problem to get an approval letter within 1- 8 working hours. However, we CANNOT guarantee it, in the event that we cannot send it to you on time as promised, we will REFUND you the whole amount paid. We should not be held responsible for any loss incurred in case your application is not approved in time.
What if my flight is on a Saturday or Sunday?
For those who must travel to Vietnam on Saturdays, Sundays or public holidays and could not arrange Vietnam visa in advance, we would like to offer Warranty Service upon your arrival. With this kind of service, you will not need to have a Vietnam visa/Vietnam visa approval letter before departure because we will issue an on-the-spot one month single entry visa when you arrive at Vietnam airport. It costs 130 USD/ per person for obtaining Warranty service.
Please contact us at firstname.lastname@example.org if you are on this case! Also, you are required to provide us with full name, date of birth, nationality, flight itinerary in order that we can support you upon arrival.
Note: Warranty Service should only be used in emergency cases. To avoid high fee and unexpected problems, you are strongly advised to arrange Vietnam visa in advance.